Terms of Service – Question of Time (QOT)

Effective Date: November 27, 2025

By purchasing or using the QOT scooter suitcase (“QOT”, “we”, “our”), you agree to these Terms. If you do not agree, do not use or buy the product.

1. Eligibility

You must be at least 16 years old to purchase or operate the QOT scooter suitcase. Users under 18 should have adult supervision.

2. Product Use

Use the scooter suitcase responsibly and according to instructions. Do not use it in unsafe conditions or for purposes other than travel and transport.

3. Safety & Liability

The scooter suitcase should be used at your own risk. QOT is not liable for injuries, accidents, or damage resulting from improper use.

4. Intellectual Property

All content, logos, and materials belong to QOT or its partners. You may not copy or use them without permission.

5. Payments & Refunds

All purchases are final unless otherwise stated. Prices and availability may change.

6. Governing Law

These Terms are governed by French law. Disputes will be handled in French courts.

7. Contact

Questions? Email: questionoftimeqot@gmail.com

30-Day Return Guarantee

At QOT, we want you to love your purchase.
If you are not fully satisfied with your scooter suitcase, you may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused or in “like new” condition
• All accessories, parts, and packaging must be included
• Proof of purchase is required

QOT reserves the right to refuse returns that do not meet these conditions.

How to Request a Return

To start a return, contact our support team at:

questionoftimeqot@gmail.com

Please include:

• Your full name
• Order number
• Reason for the return
• Photos of the product (if applicable)

Our team will reply within 24 hours with the next steps.

Refunds

Once your item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping fees are non-refundable, unless the return is due to an error on our part (wrong item, defective product, etc.).

Exchanges

We only replace items that are defective or damaged upon arrival.
If you need an exchange, contact us at:
questionoftimeqot@gmail.com

We may request photos or videos to verify the issue.

Damaged or Faulty Items

If your QOT Scooter Suitcase arrives damaged or stops functioning properly within the warranty period, we will repair, replace, or refund depending on the situation.

Please send a message to:

questionoftimeqot@gmail.com 

 
with photos/videos of the issue.

Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

• Used products with visible wear
• Items missing essential parts or packaging
• Final sale items

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

• A defect
• A shipping mistake
• A damaged item delivered

We recommend using a trackable shipping service.

Questions?

We’re here to help.
Contact our support team anytime at:

questionoftimeqot@gmail.com 📩 

Contact Us – QOT

We’re here for you. Your experience matters.

Have a question, feedback, or need support? Our team is ready to help.

📧 Email us anytime:

questionoftimeqot@gmail.com

We usually respond within 24–48 hours.

QOT – Your experience matters.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.